Ultra Microfiber Outshines Traditional Cleaning Methods

HOW TO PURCHASE MICROFIBER PRODUCTS

Purchase Options and Payment Methods Accepted

Online ordering for Canadian and USA residents only.

To make your shopping experience as convenient as possible, we accept payment by:

• PayPal   ( note: you don't have to have a pay pal account to purchase  -  look for the selection that reads "Don't have a PayPal account" and you will then be able to pay via your choice of credit card) 
• MasterCard - via PayPal or contact us
• VISA - via PayPal or contact us
• Interac e-mail Money Transfer - (send us an email to request payment in this way)
• Money orders: may be sent by regular mail. (product will be sent after payment clears)
• Personal cheques: only from Canadian residents: (product will be sent after payment clears) USA residents, may send money orders issued from your Bank. (please issue in Canadian Dollars as per price quoted)

 

Place your order by:

• On-line shopping cart (only available to Canadian and USA Residents)
• E-mail
• Telephone
• Regular mail

If you choose NOT to order via the catalogue's on-line shopping cart, you can certainly call us to place your order.

You can email us and ask for an order form to mail in. Or you can print your selected items from our website shopping cart and mail it to us. If you prefer, we can process your transaction by phone. We will do everything possible to accommodate your order. If you have questions Contact Us.

Order Securely by Our On-line Shopping Cart

ON-LINE SHOPPING POLICY
Our goal is for you to be as comfortable purchasing from this site as possible. All products can be ordered and purchased through our secure on-line shopping cart system. (Only available to Canadian and USA residents). For USA orders, note prices are listed in $ Canadian. Currency exchange will be calculated at time of transaction (and usually will be less than the total). Email us to request an exchange rate quote. Ordering on-line is an easy, fast and secure way to place your orders.

How to place an order with the on-line shopping cart: Just follow the steps below to complete your purchase on-line.

• register your name and address
• locate the item(s) you are interested in from the catalogue
• add your items quantity to your shopping cart - Add To Cart
• follow the steps to check-out, complete your address
• when you are finished shopping, click any "Checkout" button.
• choose how you would like to pay for your order (at this time only PayPal is available - you don't need an account)
• Check the accuracy of all the information you provided, i.e. shipping address and payment methods
• Review your order
• When you are ready, click "Confirm Order" to submit your order to complete your transaction - and you will be lead to PayPal for payment.
• print your order details from our website invoice  from your browsers print selection. (the PayPal invoice will not show your product selections - only the total paid)

The confirmation page confirms we have received your order information for processing. You will be able to print out your order confirmation, for your reference. After you place your order successfully and it has been received, you will receive an e-mail notification confirmation from us.

 

How to print out an order form - to mail:

If you want to mail your order and payment to us, complete order form

To do this you make your order on the shopping cart and at checkout choose to print your order.

• Choose your items via the online catalogue, add them to the shopping cart
• then select print order form (or print page from your browser). Mail this page to us along with your payment information, credit card details, money order or cheque.

NOTE: If you choose to print your order for mailing, the information you've entered will not be transmitted to us from the internet. Therefore no information is received by us - until you mail it.

To request a retail price list, order form and instructions:

Send us an E-mail with the following information

• Request an order form or retail price list via email
• include your city / Province (or State)
• e-mail address
• phone number
• approximate quantity of items you wish to purchase.

Email us now

Important note: only mail or phone in your credit card details (never e-mail it)
If you would like us to give you a quote on the total cost of your order, please ask.

Other details about placing orders.

• All prices on this website are in Canadian funds (before Canadian sales tax, shipping & handling. No sales tax on USA orders)
• The cloths are not packaged individually. All cloths are sent flat, along with detailed usage, washing instructions and applications.
• If an item is unavailable - it will be indicated beside the item description.
• If an item you order becomes temporarily out of stock, we will personally contact you and let you know if there will be a delay in delivery longer than a week.

If you have any questions or if you are having any problems with your order, please e-mail or call us (at the Canadian location - Toronto) during our business hours 9am to 5pm - Eastern Time Zone. (same as New York time zone). Contact Us

Combine colors or cloths to get a quantity price break?

You can mix and match to combine different cloth types and colours of the same priced item. You can do this to combine a larger quantity for price discount. You will see the discounts listed in the pricelists. As you enter the items, the cart will update the price reduction automatically. The more cloths you buy the more you save. (Mops and optical cloths are not included). See price chart here.

SHIPPING INFORMATION

Our shipping charges for your order are based on the quantity ordered, weight and your Zip/Postal Code. Postage is calculated before the taxes on products are added. The total will appear in your shopping cart at check out. During checkout you can select the shipping service you desire. You'll be made aware of the shipping charges before you enter any payment details.

Please Note: we do not make money on shipping, you only pay what it costs for us to ship to you and a small handle charge for packaging. Prices may fluctuate slightly at time of shipping.

All orders ship from our warehouse near Burlington/Toronto, Ontario Canada.

For more details and a list of the shipping charges go to our Terms and Conditions page here.

View our shipping charges chart here.

Tracking your order:

If at any time you would like to check the status of your order - please contact us

Providing personalized customer service is important to us. If at any time you have any concerns or questions regarding your order, please feel free to contact us.